Reference

How b44sbs Handles Your Personal Data

When you open an account with us and fund it via bKash, Nagad or Rocket, you share personal information with b44sbs.

Account data kept securebKash, Nagad, Rocket wallet data handled carefullyYour right to access or delete dataContact us any time to request changesApplies to supported Bangladesh regions
b44sbs How b44sbs Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency around your data are not optional extras — they are part of how this account operates from your first bKash deposit onwards. Below are the four areas that matter most when it comes to how we handle your personal information.

Account Security

Your account is accessed via a one-time PIN sent to your registered mobile number. We do not allow password-free login; every session requires verified mobile authentication.

Cookies and Session Tracking

We use session cookies to keep you logged in and to remember your last payment method — bKash, Nagad or Rocket. You can clear cookies at any time from your browser or phone settings.

Data Retention

We retain account and transaction records for the period required by our operational and legal obligations. Once that period passes, records are deleted or anonymised from our systems.

Requesting Changes

You can request access to, correction of, or deletion of your personal data at any time. Contact us via live chat or email with your registered mobile number to start the process.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or remove the personal data we hold, our support team handles privacy requests directly. Send your request through live chat, email or the in-account help section — include your registered mobile number so we can locate your records without delay. We aim to respond to all data-related requests as promptly as our review process allows.

Live Chat Start a chat session from the account page. Our support team will verify your mobile number and handle your privacy request from there.
Email Support Send your data request to our support email address listed in your account settings. Include your registered mobile number and the specific action you need.
In-Account Help Log in, go to the Help section, and submit a data request ticket. This keeps your request tied directly to your verified account record.

Your Privacy Questions, Addressed Plainly

These are the questions we actually hear from people in Bangladesh about how their data is handled on this platform. Each answer is specific to how b44sbs operates, not a generic policy template.

We collect your mobile number, the wallet you use — bKash, Nagad or Rocket — and your transaction history. Device and session data is also logged when you access the platform.

Only with the payment processor handling your transaction and fraud-prevention services where required. We do not share wallet data with advertisers or unrelated third parties.

Yes. Contact us via live chat or email, provide your registered mobile number, and request deletion. We will process it subject to any legal retention obligations that apply.

We keep transaction records for the period our operational and legal obligations require. After that, they are deleted or anonymised. The exact period depends on applicable local law.

Yes. Session cookies keep your login active and remember your last selected payment method. You can remove these at any time from your phone browser settings without affecting your account.

Your rights and our obligations depend on your local law and the eligible region where your account is registered. Access and data rights may vary based on applicable Bangladesh regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.