Reference

What You Agree to When You Use b44sbs

Using b44sbs means you accept the conditions set out here — covering account eligibility, wallet transactions via bKash, Nagad or Rocket, and your rights as an account holder.

Jurisdiction-dependent accessbKash, Nagad, Rocket wallet termsAccount holder rightsData and privacy conditionsContact paths for legal queries
b44sbs What You Agree to When You Use b44sbs
LEGAL CONTACT PATHS

Reach Us on Legal or Account Queries

If something in these conditions is unclear, or you need to dispute an account action, our support team handles legal and compliance queries directly. You can reach us through the channels below — include your registered mobile number and the wallet type you use (bKash, Nagad or Rocket) so we can pull up your account record quickly.

Live Chat Open the chat window inside your account. Have your registered mobile number ready — we will verify your wallet before discussing any account or legal matter.
Email Support Send your query to our support address listed in your account dashboard. Legal queries are routed to the compliance team and receive a written response.
Account Help Centre The Help Centre inside your account covers common legal questions — terms updates, eligibility conditions, and how to request a copy of your accepted terms record.
POLICY HANDLING STANDARDS

How b44sbs Handles Your Account Data and Rights

We apply the same standards to every account, whether the holder deposits through bKash, Nagad or Rocket. Your data is tied to the mobile number used at registration — that number is the single identifier across wallet verification, session history and any legal correspondence. Here is what that means in practice.

Data Retention We retain transaction records linked to your mobile number for as long as your account is active and for a period after closure, in line with standard compliance practice.
Cookie Use Cookies track session state and wallet selection — bKash, Nagad or Rocket — so your deposit path loads correctly each visit. You can clear cookies, but doing so resets your session preferences.
Account Security Access is protected by OTP sent to your registered mobile number. Any legal request to change account details requires OTP verification before we process it.
Requesting Changes To request a correction to your account record or a copy of your accepted terms, contact support via live chat or email with your registered mobile number and wallet type.

Common Legal Questions from Account Holders

These are the questions we hear most from account holders in Bangladesh about how our legal conditions apply to their account, their wallet transactions, and their data.

No. The same account conditions apply regardless of which wallet you use. The payment rail changes only the transaction path, not your rights or obligations under our terms.

Eligibility depends on local law and the specific region you are in. It is your responsibility to confirm that accessing the platform is permitted under the rules that apply to you.

We retain your transaction and verification records for a standard period after account closure in line with compliance requirements. Contact support to ask about your specific record.

Yes. Reach out via live chat or email with your registered mobile number. Our compliance team will send you the version of the terms that was in effect when your account was created.

Raise it with our support team before taking any further steps. Include your mobile number, the wallet used — bKash, Nagad or Rocket — and the transaction date so we can trace the record.

We may update terms without prior notice. The version live at b44sbs during your session is the current version. Check back regularly if you want to stay across any changes.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.